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Fees & Insurance

While our providers are generally in network with the following insurance plans, because all plans are different, please confirm your coverage (copay/coinsurance) directly with your insurance provider. They will be able to verify your Explanation of Benefits (EOB) and any patient responsibility. We file insurance claims at the rates listed below. The cost of service is discounted on a case by case basis for our individual self-pay clients and patients (who opt out of insurance).

Therapy Evaluation

$250 | 55 min

The first appointment with an individual counselor.

Medication Management Evaluation

$300 | 60 min

The first appointment with a nurse practitioner.

Therapy Session

$200 | 55 min

Regularly scheduled sessions with a counselor.

Medication Management Visit

$260 | 30-45 min

Follow-up visits with a nurse practitioner.

Accepted Insurance Plans

*Out of network with Blue Home and Blue Value

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Additional Information

1

In-Network Insurance

Most of our providers are in network with most major insurance plans including BCBS, Aetna, Cigna, and Medcost. Copay/coinsurance payment is due at the time of service. If you have questions about your coverage, please confirm with your insurance provider prior to your appointment to be certain.

2

Out-of-Network Insurance

We will provide coded receipts to submit to your insurance company for seeking out-of-network reimbursement. Many insurance companies will reimburse members a percentage of the appointment cost. Please call your insurer to learn about your out-of-network benefits.

3

Cancellation Policy

If you need to cancel or reschedule, please notify your provider promptly. We ask that you give 24-hour advance notice to your provider. If you do not let them know ahead of time, you will be held responsible for the $60 late cancellation fee. We know extenuating circumstances come up and we take these into consideration. 

4

Other Payment Types

All patients are required to have a valid credit/debit card on file. We accept HSA and FSA plans as well as payments by cash and check. While we do not participate in EAPs, we can provide clients with superbills as an alterative for seeking reimbursement from employers.

(919) 275-1405    |    info@waypointcounselingnc.com

1415 West NC Hwy 54, Suite 105, Building 100, Durham, NC 27707

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