Guiding North Carolina's Women & Moms
Fees & Insurance
We strive to make our services as accessible and transparent as possible. Our providers are generally in-network with many commercial insurance plans; however, coverage and out-of-pocket costs vary based on your individual plan. We strongly encourage clients to confirm their benefits directly with their insurance provider, including copays, coinsurance, deductibles, and any coverage limitations, as outlined in your Explanation of Benefits.
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As a courtesy, we file insurance claims on your behalf at our standard rates. Your actual out-of-pocket responsibility is typically much lower than these rates and is determined by your insurance plan rather than our practice.
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For clients who choose to self-pay or opt out of using insurance, discounted self-pay rates may be available on a case-by-case basis. Our team is happy to discuss available options and help you understand the cost of care before services begin.
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If you have questions about fees, insurance participation, or payment options, our administrative team is available to help you navigate the process and feel informed about your financial responsibility.
Individual Therapy Evaluation
$300 | 55 min
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The first appointment with an individual counselor.
Medication Management Evaluation
$350 | 60 min
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The first appointment with a nurse practitioner.
Individual Therapy Session
$250 | 55 min
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Regularly scheduled sessions with a counselor.
Medication Management Visit
$275 | 30-45 min
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Follow-up visits with a nurse practitioner.
Couples Therapy Evaluation
$250 | 55 min
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The first appointment with a couples counselor.
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*Couples Counseling is not covered by insurance
Couples Therapy Session
​$250 | 55 min
​Regularly scheduled sessions with a couples counselor
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*Couples Counseling is not covered by insurance
Accepted Insurance Plans
*Out-of-network with Blue Home, Blue Value, Healthy Blue, and Blue HPN plans
**TRICARE Participating Non-network Provider
*Couples Counseling is self pay only as this service isn't covered by insurance
Insurance coverage may vary by provider. We recommend verifying insurance coverage directly with your insurer and our office before your appointment to confirm in-network status.
Important Information
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In-Network Insurance
Most of our providers are in network with most major insurance plans including BCBS, Aetna, Cigna, United, and Medcost. Copay/coinsurance payment is due at the time of service. If you have questions about your coverage, please confirm with your insurance provider prior to your appointment to be certain.
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Out-of-Network Insurance
We will provide coded receipts to submit to your insurance company for seeking out-of-network reimbursement. Many insurance companies will reimburse members a percentage of the appointment cost. Please call your insurer to learn about your out-of-network benefits.
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Cancellation Policy
If you need to cancel or reschedule, please notify your provider promptly. We ask that you give 48-hour advance notice to your provider otherwise you will be held responsible for the $80 late cancellation fee. We know extenuating circumstances come up and we take these into consideration.
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Other Payment Types
All patients are required to have a valid credit/debit card on file. We accept HSA and FSA plans as well as payments by cash and check. While we do not participate in EAPs, we can provide clients with superbills as an alterative for seeking reimbursement from employers.
Good Faith Estimate
Under the No Surprises Act (H.R. 133), health care providers need to give clients or patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.
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This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created.
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You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes (under the law/when applicable) related costs like medical tests, prescription drugs, equipment, and hospital fees.
The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.
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If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises